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Technical Writer

We are a mid-size company that builds powerful CRM software for enterprise clients in the financial industry. Top Tier Financial Firms choose our products and we're breaking new ground every day pioneering new products in new verticals and emerging markets all over the world. Our next-generation software combines information from multiple applications and data stores to provide comprehensive knowledge of the customer, which is delivered through any cloud platform.

If you are fascinated with large systems and would like to change the way people look at enterprise software, we would love to have you join our talented team. Joining NexJ will give you an opportunity to team up with interesting people and participate first hand in advancing the state of the art in scalable enterprise software, used by hundreds of thousands of users at Fortune 500 companies.

NexJ is currently seeking a Technical Writer to join its product documentation team. As a Technical Writer your role encompasses the full life cycle of NexJ’s documentation assets, from initial draft, through to publication and maintenance. You will work closely with the product development teams to ensure the accuracy and completeness of the material across multiple product releases.

Successful candidates will demonstrate an ability to work efficiently and independently with proven communication, analytical, organizational, and decision-making skills.

Our new Technical Writer will:

  • Own the documentation for a given set of product functionality, becoming the information focal point for that area
  • Create documentation for a range of audiences, including:
    • End users in the financial industry
    • System administrators installing and monitoring our software
    • Developers working to customize and extend our core offering
  • Build relationships with subject matter experts to increase the depth, breadth, and accuracy of the documentation
  • Follow established style guidelines and ensure consistency of voice across the documentation
  • Develop and revise supplementary documentation in a number of formats
  • Report regularly on your progress

Our new Technical Writer has:

  • Bachelor-level university degree or equivalent college diploma
  • Experience in technical or educational writing
  • Excellent written and oral communication skills
  • Ability to learn new and potentially complex technologies quickly, with minimal oversight
  • Drive to share that knowledge with others
  • Ability to write for audiences with differing levels of technical expertise
  • Demonstrated ability to work independently and in a team environment
  • Strong self-motivation and drive for excellence
  • Time and priority management skills

In addition, the following are considered assets

  • Experience authoring in a content markup language (DITA XML and Markdown)
  • Familiarity with CSS and XSLT
  • Exposure to or experience with object-oriented and model-driven software development, as well as Java, Scheme, and Eclipse is considered

Please submit a cover letter along with your resume. Applicants will also be asked to submit a representative sample of their past writing through the interview process.

NexJ Systems is dedicated to diversity and providing an inclusive workplace for all. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

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